RETURNS & EXCHANGES
We know you love your jewelry. If, for any reason you are not happy with your order, we accept , merchandise credit or exchanges for full price merchandise ordered through our website up to 10 days after purchase.
Follow the following steps:
- Visit returns meggems.com
- Select from options for an exchange or merchandise credit
- When sending the jewels back, please package them securely and include your printed invoice with the shipment
Please note that the below conditions apply.
This policy excludes all sale merchandise. Sale merchandise is final sale and is not eligible for exchange, or merchandise credit. We are unable to make exceptions for fit or sizing.
All returns must have the original tags attached and be unworn, with no sign of damage. We reserve the right to return any worn or damaged jewelry to the sender.
Refunds will be issued to the original form of payment.
If your item was purchased from one of our retail partners, please contact the retailer directly about your return.
To apply a discount code, enter the code in the ‘Gift card or discount code’ box on the checkout screen.
Only codes sent from Meggem or Albabuys are valid on our website.
Free shipping discount codes are eligible on domestic, full price orders only.
Each code can be used one time per customer.
Only one discount code can be applied per order, codes cannot be combined.
Our jewelry is designed and handcrafted with lot of care.
Here are some tips to extend the life of the jewelry:
Maintain your jewelry’s luster by avoiding contact with lotion, perfume, make-up or any harsh cleaning products.
Remove your jewelry before showering, swimming, exercising, or washing your hands.
To clean or polish, use a soft, dry tissue to gently remove any debris.
Store your jewelry in the box included with your purchase.